מייל לביטול מלון לאור ביטול טיסה או סגירת נתב״ג

גרסת עבר תאריך הביטול – לאור סגירת המרחב האווירי

Subject: Request for Exception to Cancellation Policy Due to Airspace Closure

Dear [שם המלון] Team,

I hope this message finds you well.

I’m writing regarding a reservation at your property under the name [השם בהזמנה], scheduled for [תאריכים], confirmation number [מספר הזמנה/אישור]. Unfortunately, due to a sudden and ongoing closure of Israeli airspace following an external security situation, all outbound flights have been grounded indefinitely.

This development was entirely unforeseen and beyond our control, and we are now unable to travel as planned. I understand that the free cancellation period has passed, but I kindly ask whether an exception can be made given the extraordinary and documented circumstances.

We would deeply appreciate your flexibility in allowing a cancellation without penalty or offering a credit for future use, if possible.

Thank you for considering the request, and I hope to have the chance to stay with you in the future under calmer conditions.

Warm regards,
[השם שלכם]
[כתובת מייל]

גרסת ללא אפשרות ביטול – לאור סגירת המרחב האווירי

Subject: Request for Flexibility on Non-Refundable Booking Due to Airspace Closure

Dear [שם המלון] Team,

I hope you’re well.

I have a non-refundable booking at your property under the name [השם בהזמנה], confirmation number [מספר הזמנה/אישור], for the dates [תאריכים]. Due to a sudden and complete closure of Israeli airspace following external developments, we are unable to leave the country and travel as planned.

While I understand that the reservation is under a non-refundable policy, this situation was entirely unforeseeable and leaves us without any way to reach your property. In light of these extraordinary and documented circumstances, I kindly ask whether there is any flexibility to either cancel without penalty or issue a credit for a future stay.

We truly value your understanding and would be grateful for any accommodation you’re able to offer under these difficult conditions.

Thank you for your consideration.

Best regards,
[השם שלכם]
[כתובת מייל]

גרסת עבר תאריך הביטול – לאור ביטול טיסה

Dear [שם המלון] Team,

I hope this message finds you well.

I’m writing regarding a reservation at your property under the name [השם בהזמנה], scheduled for [תאריכים], confirmation number [מספר הזמנה/אישור]. Unfortunately, our flight to [שם היעד] was canceled unexpectedly, and we were unable to secure an alternative in time.

This was a sudden and unforeseeable situation, entirely beyond our control. I understand the cancellation period has passed, but I would like to kindly request an exception under these documented circumstances.

If possible, we would greatly appreciate the option to cancel without penalty or receive a credit for a future stay.

Thank you very much for your consideration, and we hope to stay with you under better conditions in the future.

Warm regards,
[השם שלכם]
[כתובת מייל]

גרסת ללא אפשרות ביטול – לאור ביטול טיסה

Subject: Request for Flexibility on Non-Refundable Booking Due to Flight Cancellation

Dear [שם המלון] Team,

I hope you’re well.

I have a non-refundable booking at your property under the name [השם בהזמנה], confirmation number [מספר הזמנה/אישור], for the dates [תאריכים]. Unfortunately, our flight to [שם היעד] was canceled on short notice, and we’ve been unable to find an alternative option to reach you.

While we fully understand the booking was non-refundable, the cancellation of our flight was completely unexpected and beyond our control. Given the circumstances, I kindly ask if there is any flexibility to cancel without penalty or to receive a credit for a future stay.

We appreciate your understanding and hope to be able to visit at another time.

Best regards,
[השם שלכם]
[כתובת מייל]